Refund Policy

Refund Policy

YETI describes its documented store practice in these terms: after we receive and inspect the return, we will notify you whether the refund is approved. Customers relying on this documented store practice should understand that approved refunds are issued to the original payment method within 5–10 business days. The applicable documented store practice is as follows: your bank or card issuer may require additional time to post the credit.

Customers relying on this documented store practice should understand that for return or exchange assistance, contact Support@insulateddrinkware.shop or 307-884-9579.

The applicable documented store practice is as follows: our customer policy includes a 30-day no-reason return and exchange policy. On this point, the documented store practice confirms that a buyer can request a return or exchange within 30 days after the item is delivered without having to provide a reason.

On this point, the documented store practice confirms that to begin a return or exchange, write to our support desk at Support@insulateddrinkware.shop before sending the item. To explain the customer-facing rule, once the request is approved, YETI will provide a prepaid return shipping label or an equivalent free return arrangement. For purposes of this documented store practice, the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. Within YETI's documented store practice, unless we provide a different authorized destination, the return address is 218 China Mary Rd, Evanston, Wyoming, 82930, United States. Our documented store practice makes the position clear: items sent without prior authorization may not be accepted.

To explain the customer-facing rule, please return the item safely with its included components and original packaging when reasonably possible. For purposes of this documented store practice, our customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. Within YETI's documented store practice, these conditions do not limit any non-waivable consumer rights.

For purposes of this documented store practice, custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

Within YETI's documented store practice, if an item arrives damaged, defective, incomplete, or different from what was ordered, write to our support desk promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
To explain the customer-facing rule, this page follows our documented store practice.
Business name: YETI
Brand name: YETI
Email: Support@insulateddrinkware.shop
Phone: 307-884-9579
Physical address: 218 China Mary Rd, Evanston, Wyoming, 82930, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)